Please note that our Technical Support team is unable to handle any requests related to prescriptions, including issues such as:
- Coverage by insurance
- Pharmacy location
- Changes in medication
- All other prescription-related concerns
Common Prescription (RX) Issues:
- Prescription not covered by insurance
- Prescription not available at the pharmacy
- Change of medication required
- The prescription was sent to the wrong location
- Prescription not sent
- The pharmacy is waiting for the prescription
- Need to change the pharmacy
- Any other prescription-related issues
Getting Support:
For assistance with prescription issues:
- Florida - 855-543-9362
- Texas MDMG - 888-776-5252
- Texas ABCD - 210-494-2223
- NY/NJ/PA - Please contact your pediatrician's office directly.
- CA/AZ - Please contact your pediatrician's office directly.
If not, please get in touch with your clinic or provider for direct assistance.
For more information about KidzDocNow and the services they offer, please visit their website.